Orders are usually processed within 3–5 business days.
After processing, shipping times are approximately:
• USA: 3–8 business days
• Rest of the world: 3–12 business days
(Shipping times do not include weekends or public holidays.)
Because we work with multiple suppliers through dropshipping, delivery times may vary slightly depending on the product and your location.
Once your order is confirmed, you’ll receive an email with the estimated delivery timeframe and tracking information.
If there are any unexpected delays, we’ll notify you right away.
Please note: Tracking updates may take 24–48 hours to appear after the package has shipped.
Refund Policy
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as received—unused, unworn, with all original tags, and in its original packaging. A receipt or proof of purchase is required.
To initiate a return, please contact us at wonbaeyahoo38@gmail.com.
If your return is approved, we will provide return instructions and, where applicable, a return shipping label, along with details on how and where to send your package.
You can always reach us with any return-related questions at wonbaeyahoo38@gmail.com.
Damages & Issues
Please inspect your order as soon as it arrives and contact us immediately if:
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the item is defective,
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the item arrives damaged, or
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you receive the wrong item.
We will review the issue and work to assist you as quickly as possible.
For fragile items (such as glassware, ceramics, or home décor accessories), please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you promptly.
Please note:
For functional issues or malfunctions that occur after delivery, warranty and technical support are typically handled directly by the manufacturer.
If the issue occurs within the initial return period, please contact us and we will assist you accordingly.
If you have difficulty reaching the manufacturer, feel free to let us know and we’ll do our best to help.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (food, flowers, plants)
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Custom or personalized products
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Personal care items (beauty or hygiene-related)
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Hazardous materials, flammable liquids, or gases
Please contact us if you're unsure whether your item qualifies for a return.
Sale items and gift cards are non-returnable.
Exchanges
The fastest way to receive a new item is to first complete the return process for your current item.
Once your return is approved and processed, you may place a new order for the item you want.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason and without justification.
Items must be in their original condition—unused, unworn, with tags and original packaging—and include proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card company may require additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at wonbaeyahoo38@gmail.com